Privacy Policy

Last updated: November 1, 2026

This Privacy Policy explains how ZGO eSIM (zgofy.ai) collects and uses information when you visit the store or buy an eSIM.

1. Information we collect

• Order & contact data — name, email, billing address, payment references handled by our payment provider
• Fulfillment data — order IDs, package names, and eSIM identifiers needed to deliver QR/AC (such as ICCID)
• Technical data — IP address, browser type, and basic analytics/cookies if enabled

2. How we use information

• Process payments and fulfill eSIM orders
• Send order confirmations and eSIM install details
• Provide customer support
• Improve the site and meet legal obligations

3. Sharing

We do not sell your personal information. We share data only with processors needed to run the store—for example payment (Stripe), email delivery, hosting, and the upstream eSIM network partner that issues profiles.

4. Cookies

Cookies may keep you logged in, remember cart state, and measure traffic. You can block cookies in the browser; some checkout features may stop working.

5. Security & retention

We use reasonable technical measures to protect data. No internet transmission is perfectly secure. We keep order records as long as needed for support, accounting, and law.

6. Your rights

Depending on where you live, you may request access, correction, or deletion of personal data we hold. Email [email protected].

7. Changes & contact

We may update this page and revise the date above. Questions: [email protected].